Order Policy

Thank you for choosing The Red Petal Vault! To ensure we can accommodate your request, please carefully review our order policy:
  • Requests: Please provide any specific requests, including but not limited to color selection, flower preferences, and any add-ons, in the order note. This will help us craft the perfect arrangement for you.
  • Advance Notice: We ask that you submit your order requests at least one week in advance to guarantee availability.
  • Response Time: Allow up to 48 hours for us to review your request and get back to you.
  • Important: Order slots are first come, first served. Invoices are valid for 24 hours only. Your order is not confirmed until payment is made in full.
  • Location & Delivery: We are based in Raleigh, NC. Currently, we do not offer shipping and provide delivery services only to the RDU area and surrounding locations, with some restrictions.

 

We proudly offer local flower delivery to the Raleigh-Durham (RDU) area and surrounding locations. For your convenience, we charge a flat rate of $20 for deliveries within this region.


Delivery Areas:
    •    Raleigh
    •    Durham
    •    Cary
    •    Chapel Hill
    •    Morrisville
    •    Apex
    •    Garner
    •    And other nearby locations within the RDU metropolitan area.

 If you have any questions about delivery to a specific area, please don’t hesitate to contact us.

We appreciate your understanding and look forward to creating something special for you!

Thank you for inquiring with The Red Petal Vault! 🌹